NewFounding cohort open · November 2026

Customer success that acts.

Dashboards show you what’s wrong. Zeke’s agents read every signal, decide the next best action and get the work done, with your team approving every step.

Apply for the 60-day pilotJoin the waitlist

Live in 60 days · Works on the data you already have

Signal inCreate playAssign CSMDone
Zeke actionsexample
0of 4 actions done this morning
Northwind · AM briefedworking…
Acme · sponsor email draftedqueued
Juniper · QBR scheduledqueued
Cobalt Bank · renewal play createdqueued

Connects to the tools your team already runs on

CRMSupport deskProduct analyticsCall recordingsSurveys & NPSEmail & calendarData warehouse
Visibility → Actionability

Seeing the problem was never the hard part.

The last decade of CS software made customers visible. The next one makes them actionable.

Today’s CS toolsWith Zeke
–A health score turns redThe next best action, with the reason why
–An alert lands in the CSM’s inboxThe response is already prepared
–The CSM investigates across five toolsAgents draft, brief, book and update
–13 manual steps to respondOne approval from the CSM
–Playbooks stay the sameZeke learns from every decision
How it works

From signal to done.

Agent huddle

Agents that talk it through. Then get it done.

Every signal starts a conversation. Agents bring their evidence, challenge each other and agree on a plan. Your CSM approves it, and the agents carry it out.

Case · Acme Corphealth 38Enterprise · renewal in 72 days
SignalDebateDecideApproveExecute
Signalsdata from every toolHuddleagents debateBRRKENSPRNPlanCSM approves
#acme-risk-huddle5 agents · 1 human · example
RK
Risk AgentAcme’s health dropped to 38. Weekly active users are down and a P1 has been open for 9 days.
SP
Support AgentThe P1 blocks their main workflow. Engineering has a fix that can ship this week.
Zeke agents

Agents that work after the alert.

when: health < threshold

Risk

Finds accounts that need intervention and explains why.

when: renewal in 90d

Renewal

Prepares the play well before a renewal gets close.

when: champion quiet

Engagement

Drafts outreach, books the meeting and follows up.

when: P1 opened

Support

Ties ticket severity and escalations to account risk.

when: usage above plan

Expansion

Spots accounts ready to grow and briefs the account manager.

when: EBR scheduled

Exec briefing

Builds the EBR deck with the right story for each audience.

Ask Zeke

Ask once.
Approve once.

Your whole book becomes a conversation. Zeke finds the accounts, explains the risk and gets every response ready for one approval.

Which enterprise renewals in the next 90 days have declining adoption?
17 customers found. 6 need you now.
Meridian HealthCobalt BankVertex MfgHarbor PointJuniper LogisticsEmberton Labs
Prepare the recommended actions.
11tasks created
6emails prepared
4AM notifications
3meetings requested
Waiting for your approval · nothing is sent until you say so
Capacity

More customers. Same team.

2×Customers per CSM. Ten CSMs go from 1,000 to 2,000 accounts.
13→ 1Manual steps per alert, down to one approval.
60daysFrom connecting your data to measured impact.

Targets from the Zeke operating model. Your pilot measures your own numbers.

60-day pilot

Teach Zeke how your team works.

Your data. Your workflows. Your customers.

Day 1–14
Weeks 1–2
Connect and learnConnect your data and map how your team works today.
Day 15–28
Weeks 3–4
Signals and healthSet signals and scorecards for each segment.
Day 29–42
Weeks 5–6
Deploy agentsTurn on agents for your highest-impact plays.
Day 43–60
Weeks 7–8
Automate and measureAutomate approved actions and measure the impact.
Founding cohort pilots are limited.We work alongside your CS team for 60 days, then you decide based on the impact we measure together.
Apply for the pilot
Built for trust

Your team stays in control.

Human approvalNothing reaches a customer until someone on your team approves it.
Full audit trailEvery signal, debate and decision is recorded, so you can see why an agent acted.
Your data stays yoursZeke works on the data you connect and only for your workspace.
FAQ

Questions, answered.

We connect your data, set up signals and scorecards, switch on agents for your highest-impact plays and measure the results with you. At the end you see your own numbers, not ours.

Stop watching.
Start resolving.

Join the founding cohort starting November 2026.

No spam. We only email about your pilot.